Laundromat Karlsruhe-Oststadt: Frequently Asked Questions

No. It is closed on Sundays and public holidays, and you can wash from 6 am to 11 pm Monday to Saturday. Public holidays at a glance

Yes, Monday to Saturday between 6 am and 11 pm, but not on public holidays. The display at the top of every page shows you live whether it is open right now.

No. It is closed on all public holidays in Baden-Württemberg, including Epiphany (Heilige Drei Könige), Corpus Christi (Fronleichnam) and All Saints' Day (Allerheiligen).

No. You simply come by during opening hours and take a free machine, nothing more is needed.

It's a self-service laundromat: you wash and dry your own laundry without an appointment, and there is no drop-off service. Many people search for us as “laundry Karlsruhe” or “self-service laundry Karlsruhe”. For duvets and down duvets the big washer with 18 kg is ready, for the weekly wash there are 7 washers with 8 kg.

At Ludwig-Wilhelm-Straße 20, 76131 Karlsruhe, in the Oststadt (east city). It is about 5 minutes on foot to Gottesauer Platz/BGV and to Karl-Wilhelm-Platz. Directions

Yes, no problem. There are public parking spaces right outside on Ludwig-Wilhelm-Straße and in the surrounding streets. A Rewe supermarket is opposite, plus cafés and restaurants: you only carry your duvet or laundry basket a few steps, and while the machine runs you can do the weekly shop.

Gottesauer Platz/BGV (about 230 m) is served by S2, S4, S5, S51, S7, S8 and tram 1, and Karl-Wilhelm-Platz (about 250 m) by trams 3 and 4, each around 5 minutes on foot. Durlacher Tor/KIT-Campus Süd is about 480 m away.

Yes, and it's free. Chairs by the large window front are ready for waiting.

A wash costs €5.00 in the 8 kg machine and €13.50 in the XXL machine with 18 kg, and the dryer €1.50 per 10 minutes. With the discount card you pay from €3.80, €10.20 and €1.10. All prices

Yes, you can pay by card; it is not a coin-only laundry. The payment terminal takes all major credit and debit cards, Apple Pay, Google Pay, cash and the discount card. Then you press the start button right on the machine.

Yes. You get a receipt with every payment, for example for bookkeeping, for expenses or as proof for your landlord.

No. The price depends only on the drum size, not on the temperature.

No. There is no contract, no customer number and no base fee; you only pay for what you are washing right now.

€13.50 for the XXL washer, plus €1.50 per 10 minutes in the dryer. With 20 minutes of drying you pay €16.50, from €12.40 with the discount card.

12 machines: 7 washers with 8 kg, one XXL washer with 18 kg and 4 dryers with 20 kg.

You load your laundry, enter the machine number at the payment terminal, pay and press Start on the machine. Step by step

About 35 minutes. In the dryer you usually need another 20 to 40 minutes, so together it's about an hour.

No, but you are welcome to use your own. If you haven't brought any, buy detergent at the payment terminal for €0.70 (from €0.50 with the discount card) and fabric softener for €0.40 (from €0.30).

No, you can grab a coffee or run an errand in between. Just collect your laundry as soon as the machine is done so the next person can use the drum.

Yes. You enter and pay for each machine separately at the payment terminal, so you can wash several loads in parallel.

Yes, that is what the XXL washer with 18 kg is for. Afterwards the duvet goes into one of the 20 kg dryers. Washing duvets

Shoes (they damage both the machine and the shoe), dyeing (the colour stays behind for the next customer), pet blankets (allergy sufferers wash here afterwards), workwear soiled with oil or petrol or heavily soiled, and rigid rugs. Flexible rugs are allowed.

No. Wash&Go is a self-service laundry in Karlsruhe, so you do the washing yourself: with professional machines and no appointment, but also without a drop-off service.

When you top up, a bonus is added on top: €10 becomes €11, €20 becomes €23, €30 becomes €36 and €50 becomes €62.50. With the biggest top-up you get a quarter extra. To the discount card

Right at the payment terminal in the Laundromat Karlsruhe-Oststadt, for a €5 deposit. The minimum period of use is 3 months.

Yes. It is valid at all 7 Wash&Go laundromats, including the Laundromat Karlsruhe Weststadt-Mitte, in Ludwigsburg and in Stuttgart.

Yes. Companies and hosts of holiday flats top up the discount card as a team card and give it to their staff, so nobody needs cash.

You get it back. Call the support hotline 0711 96893785 for this, ideally right in the laundromat, and you will get the €5 deposit refunded. Any remaining credit is not paid out.

Wash&Go, a chain of self-service laundromats since 2009, today with 7 laundromats in Stuttgart, Ludwigsburg and Karlsruhe. Every location has its own site manager. washandgo.com

Yes, 6 more. In Karlsruhe that is the Laundromat Karlsruhe Weststadt-Mitte, and in the Stuttgart region: Laundromat Ludwigsburg, Laundromat Stuttgart-Mitte, Laundromat Stuttgart-West, Laundromat Stuttgart-Ost and Laundromat Bad Cannstatt.

Call the support hotline 0711 96893785 or message us on WhatsApp. We'll help you even while you're standing at the payment terminal.